Why we Collect Personal Data

We ask you to provide your personal details to us: to enable us to send you information about our products, to respond to a specific enquiry you may have or to provide products and services for which you apply. When you complete our online enquiry forms, we ask for your contact details and other selected information so that we can deal with your request as efficiently and effectively as possible.

From time to time, we may wish to contact you via telephone, post or e-mail. We provide site visitors with the option to opt out of this contact by providing the data protection opt-outs at the bottom of each request form. You need to be aware that, by submitting the request form without opting out, you will be indicating your consent to receive marketing messages from ourselves, associated and non-associated companies. Associated and non-associated companies may also send you email marketing messages. If you wish to opt out of receiving marketing messages at a later date, then please Contact us on 0500 848 263.

We use your personal details for these purposes only.

We keep the information you provide to us confidential. All our employees and any other data processors that may access or process your details must respect this confidentiality.

Site Security

We use appropriate technical security measures to protect your personal information. Our website incorporates 128-bit encryption technology, which means that the information being passed between you and us is encrypted so that it cannot be read or understood by unauthorised persons.

Website Logs

We do not identify who you are when you visit our site. We will only collect your or your child's personal details when you provide them to us. We use aggregated visitor data to help us analyse site usage which in turn helps us determine the effectiveness of the website. We do not use individual or personal data for this purpose.

cookies

A 'cookie' is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies to evaluate the effectiveness of our advertising and promotions on third party websites.

The cookies used on the engage website do not include any personal information that others could read and understand about you, such as your name or account numbers.

If you do not want us to use cookies when you visit the engage website, you can configure your browser not to accept them or opt-out. Please refer to your browser's 'help' facility for further information.

Access to Personal Details

If you would like to know what personal details we hold about you, you can e-mail us at mail@engagemutual.com or write to us at the address below. In order to provide these details, we will require proof of your identity. We also reserve the right to make a small charge based on the charges then prevailing under the relevant legislation. We will comply with the Data Protection Act and other legislation in relation to the disclosure of any information.

How do I get in touch?

If you have any queries on any aspect of our privacy policy, please contact:

The Data Protection Officer
engage Mutual Assurance
Hornbeam Park Avenue
Harrogate
HG2 8XE

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