Legal

Regulatory Information

Homeowners Friendly Society Limited (HFSL) - Registered and Incorporated under the Friendly Societies Act 1992, Registered number 964F. HFSL is authorised and regulated by the Financial Services Authority (FSA), FSA Register number 110072. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

engage Mutual Funds Limited (eMFL) - Registered number 3224780 is a wholly owned subsidiary of HFSL. eMFL is authorised and regulated by the Financial Services Authority (FSA), FSA Register number is 181487. You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

engage Mutual Assurance is a trading name of HFSL and eMFL.

engage Mutual Investment Funds ICVC - an investment company with variable capital, Registered in England Number IC00044.

emfl is the provider of the engage Child Trust Fund.

Important Note

The products featured on this site are available to UK residents only. No advice on investments has been given. If you are in doubt as to the suitability of a product you should seek independent advice.

Additional Member Protection

HFSL and eMFL are members of the Financial Services Compensation Scheme. This is designed to protect you as a policyholder or investor if we can't meet our obligations to you. You can request information on the scheme by calling 0800 169 4321†.

Queries and Complaints

For a copy of our complaint handling procedure or in the unlikely event that you wish to complain please call 0800 169 4321†.

If your complaint is not dealt with to your satisfaction you can complain to the Financial Ombudsman Service. Making a complaint will not prejudice your right to take legal proceedings.

call handling

Please note all calls may be recorded for security and training purposes.